The Journey Begins

- More than 15 years of experience in infrastructure services within domains BFSI, TELECOM, ITES, CONSULTING, RETAIL & CPG - Expert in Project/Transition Management, IT Service Management, Infrastructure Management - Led projects (+12) of IT / Automation / Transition / Transformation on various platforms and hosted applications. - Partner with the sales team to design solutions for customers, drive private & public cloud adoption and deploying support structure in ITIL methodology (Service Desk/Incident/Problem/Change Management). - Accountable for end-to-end delivery of IT infrastructure projects including demand shaping, estimation, value realization tracking, setting up project teams, project governance structure, technical design and delivery, reporting & metrics tracking etc. - Owning delivery of Technical Support Teams, both for Infrastructure and Applications. - Framing architectural decisions provide leadership, direction, strategy, vision to facilitate and enable growth and business agility. - Overseeing resource planning, Stakeholder and Communication Management for the projects. View all posts by sachinbhardwaj76